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Customer
A UK-based ophthalmic technology specialist, needed urgent assistance in modifying 600 pieces of ophthalmic equipment across hundreds of opticians in the UK.
The Veritek team planned and managed the entire project from beginning to end. Using our team of specialist ophthalmic engineers, we were able to provide the skills needed to adjust the equipment.
The project was delivered within three months, with all equipment modified to the precise specifications required.
In the last three years we’ve developed a strong working relationship of mutual trust and respect and have been working extremely closely with them, providing technical services support to our complete range of products. Training and support has been at the core of our relationship with Veritek and has been on-going. The synergy between our two companies has become closely aligned and as a result allowed us to develop a much focused approach to our on-going service.
“Veritek is a business that is entirely based on a fast and responsive service, and because of the recent success and growth we have enjoyed , our ability to provide services in-line with our key objectives, has been lengthened. We need to address this – it’s about not losing sight of what’s important to our customers’ businesses. We feel that our customers will be as impressed with Veritek as we are – for service, they are best in class – that’s exactly what our customers require and, more importantly, expect from us.”
Healthcare Manufacturer
A major healthcare equipment deployment project